Contact and support
Your account manager is your first contact: they call you after you sign up and help with your robots from then on. For anything else, chat, email and phone are staffed by people 24/7.
ChatIn the platformMedian first reply under two minutes. English, German, Spanish, Arabic.Emailsupport@trademachineai.com Replies within four hours on market days. Attach screenshots or statements.Phone+44 20 4652 6067For anything urgent about an open position, a margin call or a withdrawal.Account managerCalls you after sign‐upHelps you set up and run your robots, choose a level and withdraw. Ask for them in chat.
Offices
- Registered office
- Capital Asset Corporation LLC
2 Bd de la Foire, 1528 Ville‐Haute, Luxembourg
Mon to Fri 09:00 to 18:00 local - Europe
- TradeMachine AI (Europe) Ltd
[Street], [City] [Postcode], [Country] - Compliance
- [email protected]
Acknowledged within two business days - Partners
- [email protected]
- Press
- [email protected]